The overall aim of this paper is to investigate customers‘ level of awareness on investment accounts. The study has used a survey, where questionnaires were distributed to 250 respondents. Descriptive statistics and T- test were used in data analysis. The findings of the study reveal that the majority of the respondents are aware that Mudharabah investment account is a form of partnership where profits are shared between Islamic banks and Investment account holders; and the accounts offer high returns compared to other types of Islamic deposits. Nevertheless, there are low levels of awareness among the respondents on their contractual right to impose conditions on restricted Investment Account, risks exposure to investment account holders and Islamic banks profit distribution policy. In addition, the independent ttest results reveal that there are significant differences between gender, race, marital status and customers‘ insight into Mudharabah investment accounts. Therefore, policy makers and Islamic bank managers should sensitize customers to raise the level of their awareness on all aspects of investment accounts. Moreover, the Central Bank should issue effective guidelines for Islamic banks to explain to customers the concept, applications and implications of any Islamic financial contract before offering the products to the customers. Bankers should educate their customers on Mudharabah investment accounts and the consequences of opening these accounts. This in turn will enhance transparency and accountability and increase customers‘ confidence in Islamic banking products and services.

The overall aim of this paper is to investigate customers‘ level of awareness on investment accounts. The study has used a survey, where questionnaires were distributed to 250 respondents. Descriptive statistics and T- test were used in data analysis. The findings of the study reveal that the maj...