Purpose of the study: The study aimed to investigate the impact of quality remote e-learning factors on student satisfaction. Design/Methodology/Approach: The random sampling method was adopted through a questionnaire in an online survey. The survey used a questionnaire to collect data from 218 students who had experienced online learning. Statistical Package for Social Sciences (SPSS) was used to analyse and interpret the collected data. Findings: The study revealed that there was an impact of Information Quality, Service Quality, and System Usage on System Success which in turn has an impact on student satisfaction. It is observed that the experience through the e-learning system determines improvement towards academic knowledge and expertise. Practical Implications: The study showed that most of the students opined that the Higher Education Institutions (HEIs) should keep improving their services as it is required to enhance the features and the facilities to increase student satisfaction. Social Implications: This study helps HEIs to understand the student’s perception of remote e-learning systems for future improvements. This study has provided insights into remote e-learning systems of higher education institutions in understanding the impact of the system used on student satisfaction. This will help them to improve the e-learning system. Originality/value: No study has ever considered the three key factors which influence the system usage which in turn affects student satisfaction and this research dealt with that.

Purpose of the study: The study aimed to investigate the impact of quality remote e-learning factors on student satisfaction. Design/Methodology/Approach: The random sampling method was adopted through a questionnaire in an online survey. The survey used a questionnaire to collect data from 218 stu...