Information technology and communications have now become the main elements that move forward and help Oman in its national development process. Internet penetration in most developing countries like Oman is still low as oppose to mobiles dissemination, despite the government plans and strategies to enhance internet diffusion. Internet subscribers comprised about 2.5% of the general population of Oman. In contrast, the number of mobile holders increased substantially since the launch of these services in 1996. Prepaid mobile services and SMS were introduced in 2001 and both are currently popular with subscribers. Such fine appeal influenced many government organizations to go mobile with their services. This paper reviewed the ICT sector and the current m-government initiatives in Oman setting up the mobile services and aimed to understand the key factors to adoption and diffusion of these services.

Information technology and communications have now become the main elements that move forward and help Oman in its national development process. Internet penetration in most developing countries like Oman is still low as oppose to mobiles dissemination, despite the government plans and strategies to...