Despite the fact that oil and gas companies invest heavily in training, there are considerable evidences to show that evaluation of the training is seldom undertaken, which leads to failure in determining the effectiveness of training. Kirkpatrick‘s four levels model (1959) sets out to be the key evaluation criteria to measure the effectiveness of training which has been used for more than 50 years to assess training effectiveness. This study focuses on the evaluation and improvement of Kirkpatrick‘s four levels model. It argues that Kirkpatrick‘s four levels model (1959) fails to account for factors such as work environment, individual factors, training characteristics, and their impact on training effectiveness. Accordingly, this study aims to investigate the moderating variables of training characteristics and evaluate their subsequent impacts on Kirkpatrick‘s four training outcomes (reaction, learning, behaviour and results) and on intention to transfer learning. The objective of this study is to identify those training variables (pre-training interventions and activities, trainee readiness, training environment, training methods, trainer performance and behaviour, training content and objectives) and their effect on improving employee performance. In this study, training characteristics are referred to as pre-training interventions and activities, trainee readiness, training environment, training methods, trainer performance and behaviour, training content and objectives. To achieve the aim of this study, quantitative research was adopted. The study was conducted at three separate times (pre-training, immediately after completion and post-training 2-3 months). The hypotheses were tested by selecting a sample of n1 = 406, n2 = 402, n3 = 391 trainees in health and safety training working in national oil and gas companies located in Oman by using convenience sampling. Structural equation model (AMOS) software is used to validate the research model. The study has contributed to the field of training evaluation by developing Kirkpatrick‘s four levels model through an the examination of the impact of training characteristics on Kirkpatrick‘s four levels (reaction, learning, behaviour and results) and on intention to transfer learning in the national oil and gas industry in Oman before and after training was completed. The findings indicated that pre-training intervention and practices were positively and significantly related to expectations of training outcomes, and only trainee readiness was found to be positively and significantly related to the expectations of training environment and expectations of trainer performance and behaviour. The result confirmed the positive and significant correlation between reaction and learning, and between behaviour and results. Moreover, the results indicated that trainer performance and behaviour were positively and significantly related to the two training outcomes: reaction and learning; and in addition, training environment had a strong and positive impact on learning. Training content and objectives were positively and significantly related to behaviour.

Despite the fact that oil and gas companies invest heavily in training, there are considerable evidences to show that evaluation of the training is seldom undertaken, which leads to failure in determining the effectiveness of training. Kirkpatrick‘s four levels model (1959) sets out to be the key ev...