Universities and higher education institutions (HEIs) are increasingly recognizing the value of coaching for professional and organizational development. This study was designed to investigate whether cognitive coaching, implemented as a programme in an HEI in Oman, made any difference to the behaviour and attitudes of employees holding leadership positions in academic, administrative, and professional services departments. It also explored the factors that hindered or supported the coaching programme and offers recommendations to strengthen coaching initiatives in similar contexts.

Universities and higher education institutions (HEIs) are increasingly recognizing the value of coaching for professional and organizational development. This study was designed to investigate whether cognitive coaching, implemented as a programme in an HEI in Oman, made any difference to the behavi...